ma'am

剑桥词典

a polite way of talking to a woman
（用以禮貌地稱呼婦女）夫人，太太
How can I help you, ma'am? 我能爲您做些什麽，夫人？

in Britain , used to address the Queen, or a woman of high rank in particular organizations , such as the army or the police
（在英國對女王或軍隊、警察等機搆中職位較高婦女的稱呼）夫人

in the past, used when talking to a woman of higher social class
（舊時用於稱呼上層社會的婦女）夫人，女士 返回 ma'am